9-1-1 Public Safety Telecommunicators are the vital link between citizens and the police, fire and EMS responders. Telecommunicators dispatch public safety calls received through 9-1-1 lines and other sources. Emergency and Non-Emergency calls for services are processed and prioritized by the telecommunicator and dispatched over radio, phone, and computer technology to responding agencies. Telecommunicators are trained professionals that can handle police, fire and medical emergency related incidents. They must be able to process calls for service obtaining detailed information, while assigning and updating responders assigned to the call. These actions must be concise and accurate as seconds count during an emergency.


  • At least eighteen years of age
  • A citizen of the United States
  • A High School graduate or possess an equivalency
  • Pass background investigation, including criminal history and driver’s license review
  • Not have been convicted or pleaded guilty to or entered a plea of no contest to any felony charge or any violation of any federal or state laws or city ordinances relating to force, violence, theft, dishonest, gambling, liquor or controlled substance.
  • Able to Multi-task
  • Type minimum of 30wpm
  • Computer Skills
  • Shift Work including Weekends & Holidays
  • Organizational Skills Accurate & Precise
  • Team Player
  • Tactful & Courteous

Click the link to download a employment application.

Employment Application

Applications can be return in person or emailed to the director at: jcrowther@jce911.org


Emergency Communications